Boost the productivity of your staff by providing automatic status updates to customers.
PAYS FOR ITSELF
Look at the ways StatusNow can improve the way you do business and save you money:
The StatusNow software package will run on any of the following Microsoft Windows platforms: NT 4.0, 2000, or XP.
The StatusNow Voice option gives your customers touchtone control over what, when and how they receive status information:
If your customers prefer fax over email, then the Fax option will transmit status reports anywhere in the world, in any of the three StatusNow formats.
|Repair Orders: contact name, part no’s and descriptions, quantities, dates, serial no’s, waybills, AWP parts|
|Sales Orders: parts ordered/shipped/ backordered, due dates, ship dates, serial no’s, ship-to addresses, waybills|
|Core Report: defective parts due back from the customer (i.e., exchanges)|
StatusNow is an add-on software module that can run on any computer with network access to your database server. No additional hardware is required.
Optional voice functions are performed by an Intel speech card, installed in your computer and connected to one or more standard phone lines. Customers may call from any touchtone phone.
Optional fax functions are performed by an Intel card or by third-party fax software and fax modem. Reports are produced and sent to the fax number specified for each customer contact.
Account codes, user IDs, contact names, fax numbers, email addresses, file formats, days/times to send reports, and other parameters may be stored in your database or ours.
Call us today to discuss your requirements: (651) 702-5578
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